【Rosalie Garnier】Custom-Engraved Crystal Charm Bracelets

Q1: What materials are used to craft your crystal jewelry?

Our crystal raw materials are ethically sourced from Brazil and Africa, utilizing 100% natural elements. As authentic crystals are nature-formed, minor imperfections may be present. We advise perfection-conscious clients to consider this inherent characteristic before purchasing.

Q2: What is your return/exchange policy?

All pieces are custom-created according to clients' specific preferences and style requirements. Due to the personalized nature of our products and their limited reusability, we regrettably cannot accommodate return or exchange requests. Please review our policies thoroughly before order confirmation.

Q3: How do I place a custom order?

Initiate your bespoke design process through email or WhatsApp consultation. Share reference styles from our website or submit inspiration images reflecting your aesthetic vision. Our design team will provide personalized service to create a unique piece exclusively for you.

Q4: What is your production timeline?

As handcrafted custom jewelry requires meticulous material sourcing and design development, please allow 3-5 business days for creation. We guarantee dispatch within 7-10 business days, with expedited processing whenever possible.

Q5: How is pricing determined?

Pricing varies based on design complexity and material selection. While website prices serve as indicative references, final quotes may show minor variations reflecting your specific customization choices.

Exclusive Client Experience:

Upon completion of your custom order, your unique jewelry design will be showcased on our official brand website under a personalized namesake designation. Each piece exists as a unique entity with its own enduring legacy, preserved in perpetuity within our collections. Should your commissioned design achieve commercial success, we will present you with an exquisite complementary jewelry piece annually during Valentine's Day, Christmas season, and your birthday month as our token of appreciation.